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1.Do you ship internationally?

Yes. We ship to more than 200 countries. Usually it will take about 10~15 business days for standrad shipping. 

2.What is the shipping fee?

We offer standard shipping as well as expedited shipping. 4.99$ for Standrad Shipping(Delivered within 10-15 business days)

3.I just placed an order, how to track my parcel?

Once shipped, the tracking number will be updated. Please log in your account and find it out on order status page.

4.Where the products shipped from?

Getcomfyshoes has warehouses in Australia, Singapore and HongKong and the parcel will be shipped from the warehouse depend on your address.


1.What payment method does Getcomfyshoes Accept?

Getcomfyshoes accepts PayPal , Credit Card.

2. Is it safe to pay on Getcomfyshoes website?

All your personal information and securty of your payment will be protected by Paypal. Getcomfyshoes does not collect your credit/debit card number or personal information when you make a payment.

Return and Refund Policy

1.What is your Return Policy?

Our refund policy lasts 7 days after you receive your product and only apply for the product has quality defect.

2. My product is damaged or defective, what do I do?

We would accept exchange or refund if confirmed as non-artificial damage. Please refer to details in Return Policy.

3.How do I contact your customers' service department?

Contact us at at any time. We will get back to you within 24 hours.