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FAQ

Shipping

1.Do you ship internationally?

Yes. We ship to more than 200 countries. Usually it will take about 1-4 business days for processing, and 10~20 business days for transit. 

2.I just placed an order, how to track my parcel?

Once shipped, the tracking number will be updated. Please log in your account and find it out on order status page.

Payment

1.What payment method does Getcomfyshoes Accept?

Getcomfyshoes accepts PayPal , credit cards, debit cards. Cards accepted are Visa, Mastercard, Discover, and American Express

2. Is it safe to pay on Getcomfyshoes website?

All your personal information and securty of your payment will be protected by Paypal. Getcomfyshoes does not collect your credit/debit card number or personal information when you make a payment.

Return and Refund Policy

1.What is your Return Policy?

Our refund policy lasts 7 days after you receive your product and only apply for the product has quality defect.

2. My product is damaged or defective, what do I do?

We would accept exchange or refund if confirmed as non-artificial damage. Please refer to details in Return Policy.

3.How do I contact your customers' service department?

Contact us at support@getcomfyshoes.com at any time. We will get back to you within 24 hours.